Customer Satisfaction Survey

Power & Temperature Control Equipment

On Site Energy® - Customer Satisfaction Survey

Customer satisfaction is the goal of every employee at On Site Energy®. Getting our customers opinions as to what's good about our products, and where we need improvement, helps us to ensure that our business measures up to your expectations.

All information provided will remain confidential and will only be used by On Site Energy® to improve our commitment of excellence to our customer. Thank you for your time and input.

Customer Satisfaction Survey * Required Field
Name*	:	Company Name*	:
Email address*	:	Phone	:
1. How did you hear about On Site Energy®?
2. Was your salesperson prompt with answers to your questions?
3. Was your equipment delivered on time?
4. Did you need our Service Department to help with the equipment? Yes No If yes, were they helpful? : Yes No
5. Was the equipment what you expected and did it perform to your expectations? Yes No
6. If you found us on the Internet, do you recall how you found us?
7. Did you obtain an account (credit line) with us? Yes No If yes, was the application processed in a timely fashion? : Yes No
8. Would you hire On Site Energy® for future work? Yes No
9. If you are a repeat customer, was the service you received with this order: same better unsatisfactory
Additional Comments (if desired)